Shipping policy
Where can we deliver the package to?
We can ship to most countries in the world.
Countries not shipped to include: South Sudan, Palestine.
Click the button on the website of each product then you can see if this product can be delivered to that destination country.
How long will it take to ship after the order is placed？
We will arrange delivery for your order within 3-7 working days.
What shipping methods are offered, and what are the respective shipping times?
We have 3 different shipping methods:
| Shipping Type | Shipping Cost | Country or Region | Arrive within 1-7 working days |
Arrive within 8-15 working days |
Arrive within 16-30 working days |
Arrive within 31-45 working days | Average Time ( working days) |
| Registered Air Mail | Free shipping over a certain amount $9.99 under $60.00 free shipping over $60.00 |
United States | 0.52% | 44.87% | 49.88% | 3.50% | 18.13 |
| Spain, United Kingdom, Italy, Germany, France & Portugal | 5.18% | 43.44% | 48.34% | 1.17% | 15 | ||
| Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic | 2.96% | 40.34% | 52.54% | 3.74% | 18.66 | ||
| Russia | 0% | 4.45% | 84.41% | 11.10% | 28 | ||
| Japan, Korea | 0% | 21.30% | 68.80% | 9.66% | 17.75 | ||
| Brazil | 0% | 0% | 23.91% | 72.09% | 38.6 | ||
| Turkey | 0.06% | 37.75% | 59.05% | 3.10% | 20.33 | ||
| Thailand, Singapore & Malaysia | 0% | 40.39% | 56.12% | 2.60% | 16.2 | ||
| Other countries | 0.70% | 38.79% | 47.94% | 8.56% | 23.57 | ||
| Priority Line | $15.99 | United States | 12.28% | 79.05% | 7.40% | 0.52% | 11.75 |
| Spain, United Kingdom, Italy, Germany, France & Portugal | 8.44% | 66.56% | 23.45% | 0.45% | 13.55 | ||
| Russia | 0% | 3.48% | 75.79% | 20.04% | 31 | ||
| Brazil | 2.21% | 6% | 61.29% | 25.46% | 30 | ||
| Turkey | 20.42% | 77% | 3% | 0.08% | 10 | ||
| Australia | 7.67% | 86.60% | 5.68% | 0% | 11 | ||
| Korea | 97.54% | 1.57% | 0.89% | 0% | 7 | ||
| Japan | 95.80% | 2.09% | 0% | 0% | 6.84 | ||
| Thailand, Singapore & Malaysia | 58.96% | 41.04% | 0% | 0% | 8.45 | ||
| Other countries | 22.33% | 30.80% | 27.62% | 17.64% | 18.65 | ||
| Expedited Shipping | $20.99 | ALL countries(DHL) | 65.80% | 25.75% | 3.86% | 0.37% | 6.72 |
Note: Affected by the COVID-19, the number of flights has decreased,the delivery time will be delayed, thank you for your understanding!
About customs tax
Shipments from our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any,these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, zoneven cannot declare purchased items as a gift or list an amount that lower than the actual product price.